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Winning strategies for a smarter customer-centric experience

As social listening continues to evolve, it is essential to nurture social mutuality with your customers. KALVEN Social listening services enable a systematic way of interpreting your social media insights across the extended enterprise to help you tap into real-time market intelligence. We use social listening to correlate and contextualize your crucial business insights with actionable recommendations to profile your prospects and customers, increase brand awareness, and analyze market trends for more robust engagement and operational excellence. Excel in social intelligence to understand buyer behavior better and create positive perceptions around the brand.

Service Offerings.

CRM

Leverage CRM systems to foster customer-centric digital business.

Customer Experience

Deliver “Service of Choice” through any channel at any time.

Mobility

For an omnipresent, anywhere, anytime business.

Social Listening

Monitor and manage your brand perception effectively.

Digital Marketing

Growing business at the speed of technological change.

KALVEN Differentiators .

We craft added worth for our clients and improve the competitiveness and value of their processes. We harness the expertise in building in-depth digital strategies and market-ready solutions to unlock phenomenal digital possibilities for you. In today’s digital era, we believe in reimagining value optimization and business continuity.

KALVEN Perspectives .

Connected Common Sense

Automation

Connected Common Sense

By, Shishir Choudhary

Emergence of Artificial Intelligence and Big Data in Healthcare

Automation, Big Data, Cloud, Healthcare, Mobility

Emergence of Artificial Intelligence and Big Data in Healthcare

By, Damian Bonadonna

Customer Co-creation, Steppingstone to Customer Success...

Customer Management, Enterprise Services

Customer Co-creation, Steppingstone to Customer Success...

By, Lakshmi Nanduri

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